App Quick Start Guide

The Pooled Energy QUICK START guide helps customers learn about the Pooled Energy Pool App for:-

1. Controlling your pool equipment
2. Putting the system in manual mode
3. Tuning your sanitation level
4. Water Quality
5. How do I backwash my pool?
6. What operating systems are compatible with the Pooled Energy Application?
7. Common Questions
   1. Why is my pool equipment not loading onto the Home Screen?
   2. Why is my pool equipment showing as unavailable?
   3. Why hasn’t my Water Quality updated?
   4. I have to keep entering in my username and password

Controlling your pool equipment

Your equipment is automatically controlled.

To take temporary manual control of your pool equipment:

1. Navigate to the My Pool page
2. Click Pool Equipment
3. Select the equipment you want to run
4. Select the duration & click ‘Start’

Devices may take a few minutes before turning on.

   

Putting the system in manual mode

To put your system in manual mode:

1. Navigate to the My Pool page
2. Click Pool Equipment
3. Under ‘Pool System‘, click ‘Manual‘ and confirm

Devices may take a few minutes before turning off.

Configure your equipment to run as desired.

Remember to restore the system to ‘Auto’ when done.

Tuning your Sanitation Level

If you feel your pool has consistently too much or too little sanitizer you can adjust it up or down.

Normal will be correct for most pools and any changes may take a day or two to become apparent.

1. Navigate to the My Pool page
2. Click Sanitiser Adjustment
3. Select the level of adjustment desired

Water Quality

The Water Quality indicator detects a variety of conditions such as failing chlorinators and high pH. It does not detect cloudiness, staining, and other physical factors.

Click on an individual tile to reveal more information.

Please physically check the condition of your pool before swimming and only swim if you feel comfortable to do so.

How do I backwash my pool?

1. Navigate to the My Pool page
2. Click Pool Maintenance
3. Click ‘Start’ under Guided Backwash
4. Follow the instructions

What operating systems are compatible with the Pooled Energy Application?

The Pooled Energy Application is compatible with the following operating systems:

• Apple iOS, iOS 13+
• Android

Why is my equipment shown as ‘not loading’?

Check your internet connection and ensure that the equipment is powered on.

Why is my equipment shown as ‘unavailable’?

Check your internet connection and ensure that the equipment is powered on.

Equipment may also be unavailable due to high temperatures, communications issues and other safety precautions.

Why hasn’t my Water Quality updated?

Water Quality readings only update when the system is running.

Check your internet connection and ensure that the equipment is powered on.

I have to keep entering in my username and password

Check the amount of storage left on your phone and if low, clear up some space.