Bill pricing explained

When you become a Pooled Energy customer, you enter an agreement that includes your pool automation subscription and your electricity supply. With the electricity supply there are a number of factors covered by the agreement; tariffs, rates, supply charges and fees, plus any applicable discounts. All of these impact your bill.

Pool automation subscription

This is fixed monthly fee for the automation of your pool equipment, remote monitoring and alerts from Pooled Energy, bi-annual deliveries of Advanced Water Chemistry and priority support.


This determines how you are charged for electricity and is normally set by the type of meter you have. Tariffs can be ‘anytime’, where you are charged the same rate at anytime of the day, or ‘time of use’, where the rates change depending on the time of the day (off-peak, shoulder, or peak). If you have a smart meter, you can select any tariff.  If you have an older style spinning disk or accumulation meter, you can only select an anytime tariff.


The cost per kWh of electricity that you use.

Supply charges

The fixed daily cost to have your house connected to the energy grid.


These include one-off charges for things including a disconnection fee or a card payment processing fee.

Discounts These include discounts we offer, or government concessions and rebates that may apply.


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Everything you ever wanted to know about Pool Automation in one simple guide.

Before you consider Pool Automation read this free no-nonsense guide:

  • How Pool Automation works
  • What it won’t do
  • How installation works
  • What are the benefits
  • Understand your options
  • Pricing options