FAQs

How to perform a Super Chlorination

Super Chlorination is a 24-hour cycle that can be used to respond to the unfortunate event of a faecal-incident or other needs to perform a super chlorination. It will require…

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How to run an Equipment Override

You are able to manually control your pool equipment and run them for longer hours than currently set on your plan. These overrides are one-off events that typically do not…

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How to reset your Password

If you have forgotten the password, you are able to reset it at any time via the ‘Forgot Password’ link found at the bottom of the ‘Login Screen’. Once on the…

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Water Quality in the Application

Pooled Energy’s water chemistry operates on a wider range of water parameters than the conventional pool chemistry. From the home page of the Pooled Energy application, we provide a Pool…

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Pooled Energy and COVID-19 Response

We understand that a number of customers are worrying about how they will pay their bills on time. We support the initiative outlined by the Australian Energy Regulator to help…

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Pools add to the value of your home

Australia has about 1.45 million household swimming pools and the world’s highest per capita rate of pool ownership. An overwhelming majority of homeowners believe pools add value to their property….

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Everything you ever wanted to know about Pool Automation in one simple guide.

Before you consider Pool Automation read this free no-nonsense guide:

  • How Pool Automation works
  • What it won’t do
  • How installation works
  • What are the benefits
  • Understand your options
  • Pricing options
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