Staying safe from online fraud and scams
Your privacy and security are of paramount importance to us We are truly dedicated to ensuring that your data is protected and your information is secure. Please see our Customer…
Read MorePooled Energy | Blog | FAQs
FAQs
What do I do when my pool has been diluted by heavy rain or flooding?
Heavy rain or flooding can cause excess water and flow in your pool, which leads to the pool chemistry becoming heavily diluted. To correct the pool chemistry and ensure the…
Read MoreWhy do I need extra Advanced Water Chemistry top-up?
During an average year, when there are no extraordinary environmental events or pool usage, most pools will only need two top-ups of Advanced Water Chemistry per year. However, there are…
Read MoreWhat do I do during an electricity blackout and my pool equipment isn’t working?
During a blackout, your pool equipment will stop working because there is no power. This means both chlorination and filtration will not be working. There are a number of actions…
Read MoreWhat do I do if my pool is looking cloudy?
Heavy air pollution that is thick with dust and ash can lead to cloudy, and even green pools, if it isn’t managed carefully. Regardless of whether you’re a Pooled Energy…
Read MoreFive Energy Saving Tips For Summer
Five tips to take the heat out of energy bills this summer. Did you every wonder how you could reduce your energy consumption during summer, when all you can think…
Read MoreSpecifying/Building A New Energy-Efficient Concrete Pool
The advice provided below, is not intended to cover aesthetics or to contravene instructions by the manufacturers of pool skimmers and drains, nor to contravene any local regulations. Please consult…
Read MorePools add to the value of your home
Australia has about 1.45 million household swimming pools and the world’s highest per capita rate of pool ownership. An overwhelming majority of homeowners believe pools add value to their property….
Read MoreChoosing a type of Swimming Pool
HOW DO YOU WANT TO USE THE POOL? It sounds simplistic, but you really do need to answer this carefully as it affects many aspects of your pool. Swimming Laps …
Read MoreChoosing a New Pool – Construction and Surface Finish
SELECTING THE TYPE OF CONSTRUCTION Physically, there are three types of pool construction:- Concrete Shell, which gives you the most flexibility and best looks, Fibreglass, which is easy and relatively…
Read MoreWhat to do if your Chlorinator has turned off or appears not to be working
The Pooled Energy Intelligent Pool Controller controls your Salt or Liquid Chlorine Chlorinator by switching it on and off at mains power. Most Chlorinators have a further power switch and…
Read MoreWhy does my Pool App say X?
There are a variety of different status messages that can be displayed on the Pooled Energy’s Pool App to reflect the state of your equipment. Not Running Indicates that the…
Read MorePooled Energy – Do Not Contact List
Pooled Energy maintains a Do Not Contact List for anyone who might wish Pooled Energy to not contact them. You can request to be added to our Do Not Contact…
Read MoreTimeframes for Electricity Meter Connections
Timeframes for electricity meter connections for customers located in NSW/ACT, SA or QLD 1. Where a New Connection1 Service required By a date agreed to by the customer and Pooled…
Read MoreThe Pooled Energy Installation process
You’ve just made the important switch to Pooled Energy, what happens next? The cooling-off period finishes. Welcome Pack is sent to you with Installation and Operations information. Your installation is…
Read More