FAQs

Energy Page

The Energy page of the Pooled Energy application provides an estimated consumption of your entire household and swimming pool. You are able to click either ‘Day‘, ‘Week’ or ‘Month’ to…

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Home Page

The Home page of the Pooled Energy application provides you with a snapshot of your system and the various associated states. Water Quality Water Quality indicates the overall status of…

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Performing a Guided Backwash

You will need to backwash your filter from time to time to ensure optimal performance. This will typically take 5-10 minutes and we recommend this process is done every 4…

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How to perform a Super Chlorination

Super Chlorination is a 24-hour cycle that can be used to respond to the unfortunate event of a faecal-incident or other needs to perform a super chlorination. It will require…

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How to run an Equipment Override

You are able to manually control your pool equipment and run them for longer hours than currently set on your plan. These overrides are one-off events that typically do not…

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How to reset your Password

If you have forgotten the password, you are able to reset it at any time via the ‘Forgot Password’ link found at the bottom of the ‘Login Screen’. Once on the…

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Water Quality in the Application

Pooled Energy’s water chemistry operates on a wider range of water parameters than the conventional pool chemistry. From the home page of the Pooled Energy application, we provide a Pool…

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Pooled Energy and COVID-19 Response

We understand that a number of customers are worrying about how they will pay their bills on time. We support the initiative outlined by the Australian Energy Regulator to help…

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Everything you ever wanted to know about Pool Automation in one simple guide.

Before you consider Pool Automation read this free no-nonsense guide:

  • How Pool Automation works
  • What it won’t do
  • How installation works
  • What are the benefits
  • Understand your options
  • Pricing options
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