ABN 31 163 873 078
Adminstrator appointed

Hi, we're presently experiencing some communication issues, which should be rectified very soon.
Your Pool Automation Continues. So please stay tuned!

Billing and Payments

I want to pay my bill

You can pay your bill via direct debit, BPAY, or over the phone. Direct Debit Pay by Direct Debit from your bank account or credit card. To sign up to…

Read More

I want to set up Direct Debit

Direct Debit makes paying your monthly bill effortless. You can set up a Direct Debit from either your Bank Account or Credit Card (Visa or Mastercard). Your ongoing bills are…

Read More

Bill pricing explained

When you become a Pooled Energy customer, you enter an agreement that includes your pool automation subscription and your electricity supply. With the electricity supply there are a number of…

Read More

2021 Sparkling Water Promotion

Billing and Payments Pooled Energy is offering new customers who sign up during financial year 2012/2022  a 10% discount on the Default Market Offer. Pooled Energy supplies a bundle of…

Read More

Offers and Energy Price Fact Sheets

Offers and Energy Price Fact Sheets Billing and Payments Pooled Energy supplies a bundle of electricity, pool equipment and pool services to new customers. We combine our electricity retail services…

Read More

I’m having trouble paying my bill

We understand that a number of customers are worrying about how they will pay their bills on time. We support the initiative outlined by the Australian Energy Regulator to help…

Read More

I’m moving house

Please call Customer Support on 1300 364 703 during business hours. We can help to determine whether Pooled Energy will be a good fit for your new property, and to…

Read More

I’m renovating my house or pool

Please call Customer Support on 1300 364 703 during business hours. We can help to pause your pool automation service and the related payments for subscription fees during the period…

Read More

What is the term of my contract?

Our contract’s have a minimum term of one year. If you are considering ending your contract, please discuss this with Customer Support on 1300 364 703. If you choose to…

Read More

Will the price of electricity change?

The price of electricity is made up of network (poles and wires) charges, energy costs, retail costs, Government charges for the subsidy of renewable energy and some other factors, and…

Read More

What is Power of Choice?

Power of Choice is a government-led initiative to give consumers more opportunities to make more informed choices about the way they use electricity. This initiative aligns with Pooled Energy’s belief…

Read More

Free Download

Everything you ever wanted to know about Pool Automation in one simple guide.

Before you consider Pool Automation read this free no-nonsense guide:

  • How Pool Automation works
  • What it won’t do
  • How installation works
  • What are the benefits
  • Understand your options
  • Pricing options

Proudly featured in