What is the installation process?
You’ve just made the important switch to Pooled Energy, what happens next? The cooling-off period finishes. Welcome Pack is sent to you with Installation and Operations information. Your installation is…
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Installation
What do I need to prepare for installation?
All NSW domestic pools must meet the following requirements: Please ensure your pool fence is at least 1200mm high (Gap from bottom of fence to ground no more than 100mm)…
Read MoreWhy do you need my WIFI password during installation?
When you connect any device to your home WiFi, data and Internet network, it is important that that it does not impact the security of your network. When we add…
Read MoreWhy do I have to complete a condition report?
A condition report is completed by the technician and agreed by you at the start of the installation, before the pool automation is installed. The purpose of the condition report…
Read MoreWhat happens to my existing pool equipment?
Pooled Energy’s offers is to automate your entire pool system by overlaying sophisticated sensors and computer controls on your existing equipment. If you already have good-quality equipment, such as a…
Read MoreWhat if I want to add more equipment to my pool?
You are welcome to add supplementary equipment to your pool but please talk to us about such equipment beforehand to ensure that it is compatible and correctly integrated into your…
Read MoreWhat happens to my existing pool plumbing?
If your pool plumbing is effective and undamaged, we will install the pool automation without affecting the plumbing. If you have existing plumbing issues such as leaks or defective equipment,…
Read MoreCan I have a magnesium pool instead of salt?
Yes. Magnesium or ‘Mineral’ pools use Magnesium Chloride as the active chlorinator agent rather than sodium chloride (common salt). There is a small extra charge each year for replenishing the…
Read MoreWhat happens after the installation?
When you sign with Pooled Energy, you should receive an Installation and Operations Manual. This will tell you:- How to Prepare for Installation The Installation Process Operations Guide Some useful…
Read MoreSpecial considerations for sandstone and marble ledges and copings.
Some types of stone can suffer from weathering from the sodium salt in pool water used with electrolytic chlorination, as the salt forms crystals as it dries. Pool water seeps…
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