Home screen
The Home page of the Pooled Energy application provides you with a snapshot of your system and the various associated states. Water Quality Water Quality indicates the overall status of…
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App Support
Cheat Sheets
Water quality
Pooled Energy’s water chemistry operates on a wider range of water parameters than the conventional pool chemistry. From the home page of the Pooled Energy application, we provide a Pool…
Read MorePooled Energy Smartphone Application
The Energy page of the Pooled Energy application provides an estimated consumption of your entire household and swimming pool. You are able to click either ‘Day‘, ‘Week’ or ‘Month’ to…
Read MoreAdministration
App Quick Start Guide
The Pooled Energy QUICK START guide helps customers learn about the Pooled Energy Pool App for:- Controlling your pool equipment Putting the system in manual mode Tuning your sanitation level…
Read MoreHow to reset your Password
If you have forgotten the password, you are able to reset it at any time via the ‘Forgot Password’ link found at the bottom of the ‘Login Screen’. Once on the…
Read MoreMy system is offline
Identify the IPC – the biggest box in size Check if the IPC has tripped There is a reset button, located in a small plastic bulb at the bottom of…
Read MoreHow to connect directly to the Intelligent Pool Controller
In the event that your pool system is experiencing communication issues, you have the ability to directly connect from your SmartPhone or Tablet to the Pooled Energy Intelligent Pool Controller…
Read MoreUser manual
This is a step-by-step guide to using the Pooled Energy application. The latest version is 6.0.4 which was released 30th of March, 2021. Simply click the link below to download….
Read MoreFunctions
Adjusting the Temperature of my Heater
The Pooled Energy application gives customers the ability to adjust the temperature that their Heater runs the pool water to. If you do not have the ability to do this…
Read MoreGuided Backwash
You will need to backwash your filter from time to time to ensure optimal performance. This will typically take 5-10 minutes and we recommend this process is done every 4…
Read MoreHow to perform a Super Chlorination
Super Chlorination is a 24-hour cycle that can be used to respond to the unfortunate event of a faecal-incident or other needs to perform a super chlorination. It will require…
Read MoreHow to run a System Override
You are able to manually control your pool equipment and run them for longer hours than currently set on your plan. These overrides are one-off events that typically do not…
Read MoreAdjusting the sanitation level
Every pool is different and there are no one-size-fits-all solutions when it comes to managing your pool. If you ever feel that your pool has consistently too much or too…
Read MoreHow do I reduce the water level?
You are able to manually reduce the water level in your pool by using the Reduce Water Level function within the application. Navigate to the ‘Pool Maintenance’ page Click ‘Reduce…
Read MoreHow do I control the pool heater?
Get the connection right first. We recommend that you get Pooled Energy to help connect a new pool heater to ensure the integration of the heater and Intelligent Pool Controller…
Read MoreHow do I control my pool lights?
Pool light control is via the Pool App and your iPhone or Android SmartPhone or Tablet. There is a small charge for the extra control electronics.
Read MoreHow do I run a spa connected to Pooled Energy pool automation?
Pooled Energy can control many types of spas attached to pools, and we will discuss this aspect when we inspect your pool. Controlling a spa connected to a pool such…
Read MoreOperations for infinity pools
Energy Savings Typically, customers with these types of pool achieve good savings using Pooled Energy. Most customers with waterfalls or infinity edges use conventional, single-speed pumps running at full speed…
Read MoreTroubleshooting
What happens if my Chlorinator is turned off?
The Pooled Energy Intelligent Pool Controller controls your Salt or Liquid Chlorine Chlorinator by switching it on and off at mains power. Most Chlorinators have a further power switch and…
Read MoreWhy does my equipment say ___ on the app?
There are a variety of different status messages that can be displayed on the Pooled Energy’s Pool App to reflect the state of your equipment. Not Running Indicates that the…
Read MoreWhat do I do if there is a Fault?
The Intelligent Pool Controller (IPC) is highly reliable but if there is a problem with it, we will usually be aware of it before you are, and will remedy it…
Read MoreWhat happens to my pool equipment during an electricity blackout?
During a blackout, your pool equipment will stop working because there is no power. This means both chlorination and filtration will not be working. There are a number of actions…
Read MoreWhat happens if I get a leak or broken pipe?
If you do have a broken pipe or leak, please disable Automation using the Pool App. Click the menu button in the top right hand corner Click Pool Controls Under POOL…
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