Is there an exit fee if I terminate my Contract?
If you do terminate your Contract with us during the first year following the installation of your new equipment, there is an exit fee as described in the Consent form you sign to activate our service. There are no exit or termination fees after the first year.
We believe it is fair to apply a substantial exit fee in the first year after installation as we are installing a high-tech system with substantial value and set-up cost and we believe that you should be willing to use it for at least a year. After that, we are confident that you will be so delighted that you will not want to change.
If you terminate the Electricity portion of your contract with us, we will terminate the Pool Services portion automatically and remove our equipment from your site at our convenience.